> ## Documentation Index
> Fetch the complete documentation index at: https://developer.demand-iq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Pre-build answers to common questions so homeowners always get a consistent, on-brand response.

The **FAQs** tab in the template editor is where you add questions and answers that AI Presentations uses during live presentations. When a homeowner asks something that matches one of your FAQs, they hear your exact wording — spoken aloud — rather than an AI-generated response.

This is the best way to ensure predictable, on-brand answers to questions you know will come up: pricing, warranty, timeline, financing, or anything competitors often get asked about.

## Add a FAQ

In the **FAQs** tab, click **Add FAQ**. A dialog opens with:

* **Question** — write the question as a homeowner would ask it, e.g. *"Do I need a new roof before installing solar?"* AI Presentations uses this to match similar phrasings automatically, so you don't need to add every variation.
* **Canned Answer** — your pre-written response. This is what gets spoken to the homeowner, word for word.
* **Related Slide (Optional)** — link this FAQ to a specific slide. When the question is matched, AI Presentations can navigate the homeowner back to the relevant part of the presentation.

Click **Save** and audio is generated for the answer automatically. You'll see an **Audio Ready** indicator when it's done.

Once the audio is ready, a **Preview Audio** button appears under the answer so you can hear exactly what the homeowner will hear. Click the button again while the audio is playing to stop it.

## Edit or delete a FAQ

Each FAQ in the list has edit and delete buttons. Updating the answer text will re-generate the audio automatically.

## Q\&A experience settings

At the top of the FAQs tab, there are two prompt settings that control what AI Presentations says after answering a question:

* **Transition Prompt Text** — plays immediately after the answer, e.g. *"I hope that helps!"*
* **Resume Prompt Text** — plays after the transition, asking if the homeowner wants to continue, e.g. *"Would you like to pick up where we left off?"*

After editing either prompt, click **Save Prompt**, then **Generate Audio** to update the spoken version.

## What happens when there's no matching FAQ

If a homeowner asks something that doesn't match any of your FAQs, AI Presentations generates a response from the content of the current slide. The homeowner always gets an answer — FAQs just make it more precise for the questions you care about most.